Training and Support
At AITalent we deliver training packages for all products and solutions offered. Our training services shorten learning curves and ensure faster and wider user adoption across your company. AITalent training is available live on-site or live online and covers many aspects of administrator, manager or user levels. We can also offer customised training services for clients.
At AITalent we are dedicated to providing excellent customer support to ensure you continue to get the most from your training and compliance solution. Our support services include:
- Dedicated Account Managers: A dedicated account managers are assigned to provide you support, coupled with use of our online support management systems
- 24/7 Customer Support Service: AITalent supplies solutions globally and offers 24/7 customer support
- Online Support Management System & Email: For ease and flexibility, support queries can be submitted via email and are automatically logged and tracked through our online support management system (created As part of our integrated PRINCE2 project management approach)
- First Line Support Training: AITalent trains administrative users and client help desks to assist you in offering your users with first-line support to reduce support time and expense
- Customised Support Packages: Fully customised support packages are available for all AITalent solutions